Tech E&O Insurance | AIG Canada

What is Technology Errors and Omissions Insurance?

Tech E&O covers a policyholder against a claim that the insured was negligent in providing a technology service.

Some examples may include:

A policyholder provides an e-commerce platform that crashes, causing customers that use the e-commerce platform to sue the insured for financial losses.
A technology consultant faces liability for giving incorrect advice on setting up a client’s software platforms.
A policyholder develops a software program that has a glitch causing network interruptions to their clients and third parties.
An insured CRM platform experienced glitches to their system, preventing a company from accessing their client contact list resulting in a loss of revenue.

Coverage for claims brought by third parties who suffered financial loss as a result of the insured failing to adequately provide technology services
Covers both defence costs and damages to third parties within the limit of liability
Broad definition and appetite
Coverage available for claims arising from:
- systems analysis, design, implementation, and integration
- software development and programming
- data processing
- management, repair, support and maintenance of software, computer products, networks, and systems
- technology consulting services
- the creation, manufacture, development, distribution, license, lease, sale, or training in the use of any technology product

40+ years of experience writing diverse E&O risks means that policies work for each individual client’s definition and industry - crafting tailored and broad definitions of professional services allows AIG to respond to clients’ unique claims a while helping them prepare for potential losses
Commits to a consistent, seamless experience and coverage for clients in 215+ countries and jurisdictions
Provides veteran in-house E&O claims professionals working with underwriters to address claims with swift, unparalleled expertise