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AIG Travel Protect

AIG supports organizations and their people wherever their travel takes them - combining our global expertise with embedded medical assistance to help keep every journey safe and supported.

Why Choose AIG Travel Protect?

From small disruptions to big ones, AIG Travel Protect provides flexible, global medical support and travel assistance around the world, helping to ensure our clients’ people remain focused on their journey.

Clients will help meet their duty-of-care obligations to travellers with AIG Travel Protect – whether for security issues, medical emergencies or travel inconveniences and more.  Wherever travellers may be, in the event of a medical emergency or unexpected travel disruption, they are never more than a phone call away from our experts - with services operating 24/7/365.

The AIG Advantage

We have the world covered

Truly global – providing local policies to your people across 200 countries and jurisdictions. Our Accident & Health Insurance products plans cover your people no matter where they are travelling in the world.

Minimizing risk

Proactive planning and expert response, helping to ensure your people's safety wherever they are.

Supporting Duty of Care

Helping you meet your duty of care obligations for your people.

Key Highlights

AIG Travel Protect provides a broad spectrum of services, key highlights include:

Medical Care

Every call handled by medically trained specialists meaning your people will have direct access to our designated doctors and nurses providing compassionate care. 24/7/365 – with support available in all major languages.

Travel Assistance

Supporting travelers with security and travel inconveniences, such as evacuation assistance, meet and greet, lost personal items or luggage, as well as providing support with organizing transportation.

Coordination

Streamlined coordination between your organization's risk management, HR and security departments.

Administration

Our Travel Assistance program is easy to administer, connecting insurance, services and claims with no additional requirements for administrative oversight.

Market Leading App

AIG Travel Protect App is an essential travel tool, with real-time risk alerts and the ability to track and manage safety and security by country and city.

Frequently Asked Questions

To download the app you will need your policy number and email address to register. Follow these instructions here. Once registered you won’t have to sign in again.

Yes. As an existing client you will need to download the new app. Follow these instructions. Once registered you won’t have to sign in again.

Click here to access your local emergency contact information

Alternatively visit the AIG Travel Protect App and click the red icon in the middle of the app.

 

AIG Travel Protect is the complete solution where clients’ valued people can access unparalleled resources – wherever and whenever they need them. Your current insurance policy and benefits will not change so AIG Travel Protect will continue to offer 24/7/365 access to a wide range of Security, Medical and Travel Assistance as stated in your insurance policy. 

Since January 2025, AIG has developed partnerships that provide AIG Travel Protect with access to hospital networks globally. These networks offer vetted providers that will deliver high quality care at negotiated rates.

Our Accident & Health Leadership Team

View contact information for AIG’s A&H Leadership Team

Non-insurance, travel assistance services provided by AIG Travel Protect. AIG Travel Protect provides around-the-clock global support to customers who experience travel disruptions from minor inconveniences to life threatening emergencies. Designed by International SOS, Inc., owned and operated by AIG. Learn how AIG Travel Protect uses personal information at www.aig.com/globalprivacy and https://www.internationalsos.com/privacy-centre/member.

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